What to Do When a Death Occurs

If a death has occurred, call Turrentine-Jackson-Morrow Frisco at (972) 335-2444. We answer day or night and provide immediate assistance to families in Frisco, Prosper, Little Elm, and surrounding North Texas communities. A funeral director will help you understand the first steps, including who to notify, how your loved one is transported into our care, and the decisions that come first. If the death involves faith traditions, timing, or budget, we help you weigh options calmly. TJM has guided North Texas families since 1945. Call us first, and we will walk with you through each step, at 8520 Main Street, Frisco, TX 75033.
Immediate assistance is available day or night to families in Frisco, Prosper, Little Elm, and surrounding North Texas communities. The funeral home is at 8520 Main Street near downtown Frisco.
A TJM Frisco funeral director guiding a family

Turrentine-Jackson-Morrow Frisco provides immediate assistance day or night. When you call (972) 335-2444, an experienced funeral director answers and guides you through the first steps, including transportation of your loved one into TJM’s care. Since 1945, TJM has helped North Texas families take one step at a time during the most difficult moments.

After a death, the first call is to the funeral home, not email. TJM Frisco arranges transportation of your loved one into our care and helps you understand the immediate decisions, such as the type of service, timing, and whether burial or cremation is preferred. We coordinate faith traditions and family wishes with care.

Families do not need to know what to do next on their own. TJM Frisco helps you weigh options around faith, timing, budget, and service or burial choices, and explains each decision clearly. With on-site cremation through Ridgeview West Crematory, families who choose cremation have continuity of care from the first call.

Why Families Call TJM Frisco First

  • Immediate assistance day or night at (972) 335-2444.
  • An experienced director guides the first steps and transportation into our care.
  • Calm help weighing faith, timing, budget, and service options.
  • Continuity of care, including on-site cremation through Ridgeview West Crematory.
  • Family owned since 1945, trusted by North Texas families.

When a Death Occurs: Your First Five Steps

  1. Call TJM Frisco at (972) 335-2444

    Call us, day or night. Please call rather than email so a funeral director can help right away.

  2. Let Us Arrange Transportation

    A funeral director will arrange to bring your loved one into TJM’s care.

  3. Gather Basic Information

    When you are ready, gather identification and any documents you have. Your director will tell you what is needed and what can wait.

  4. Meet With Your Funeral Director

    We review the first decisions, including the type of service, burial or cremation, timing, and any faith or cultural customs.

  5. Take One Step at a Time

    Your director guides each decision with care, so you never have to navigate the process alone.

FAQ

Who do I call first when a death occurs?

Call Turrentine-Jackson-Morrow Frisco at (972) 335-2444. Please call rather than email so a funeral director can begin helping right away, including arranging transportation of your loved one into our care.
Yes. TJM Frisco provides immediate assistance day or night. An experienced funeral director answers your call and guides you through the first steps at any hour.
A funeral director arranges transportation of your loved one into TJM’s care and helps you understand the immediate decisions, such as the type of service, timing, and whether burial or cremation is preferred.
You do not need much to make the first call. When you are ready, gather identification and any documents you have. Your director will explain what is needed now and what can wait.
TJM Frisco coordinates faith traditions, timing, and ceremonial requirements with your family, including Hindu and Buddhist customs, so the arrangements honor your loved one.

Who Do I Call First When a Death Occurs?

Call Turrentine-Jackson-Morrow Frisco at (972) 335-2444. We answer day or night. Please call rather than email so a funeral director can help right away, arrange transportation of your loved one into our care, and guide you through the first decisions.
Reviewed by the Turrentine-Jackson-Morrow Frisco care team.
Family owned since 1945. Licensed by the Texas Funeral Service Commission, license number 2449. On-site cremation through Ridgeview West Crematory.